Cross-Divisional Success

Customer Challenge

As a result of an ongoing and successful relationship, one of Acme’s oil and gas customers referred our company to its division that manufactures products used in drilling applications. A great supplier was needed to provide the capacity required for the division’s growth and fulfillment of year-end commitments.


Acme quickly gathered engineering resources and visited the customer to determine the best way to simultaneously address seven new part numbers. An aggressive timeline allowed for production of 36 sets of two part families in five months so the division could meet year-end goals.


By understanding the application and making design recommendations for increased manufacturability, Acme’s customer-centric, problem-solving approach enabled the division to fulfill its year-end commitments. Additionally, long-term improvements were made to the manufacturing process resulting in increased consistency in quality of parts. Synergy!

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