Value Promises that Help Customers Succeed
Acme Industries’ customers, OEM’s that engineer and sell precision equipment, increasingly face large challenges in their globally competitive markets. Most are spread too thin, and don’t have the necessary resources to meet their objectives. Each company needs solutions that will optimize the leverage that their finite resources can contribute, and make them more competitive.
Acme Industries has refocused our business around value promises that address these pressing needs. Our goal is to develop strategic partnerships with customers where we can deliver more than just the parts on their purchase orders. That value promise is described by our tagline “Beyond Precision.”
Acme has conducted an assessment with each of our customers to determine what will help accelerate the success for each particular customer at various levels of their organization. It is clear that there is no single solution or value promise that can address the varying needs among our customers.
In order to best address those various needs, Acme has developed a distinct value promise for each level of a customer’s organization that we support, whether it’s the General Manager, Vice President or Director of a function, or a Purchasing or Supply Chain Manager.
Value Promise to a General Manager: We will give you all the benefits of vertical integration without tying up your people, capital and attention. Examples of Acme Industries having done this for its customers can be found in the following case study.
Value Promise to a functional Vice President or Director of Operations, Engineering, etc.: We help you with some of your biggest challenges, not just your machined parts. You can focus on increasing your company’s advantages while reassigning human and financial resources that can be better utilized to grow your business. Examples of Acme Industries having done this for its customers can be found in the following case study.
Value Promise to a Purchasing or Supply Chain Manager: We help you with some of your biggest challenges, not just your machined parts. By doing so, we allow you to focus on and meet your strategic supply chain objectives. Examples of Acme Industries having done this for its customers can be found in the following case study.
In each case we seek to relate stories of our past success that improved outcomes for customers, and has been critical in establishing the credibility of our promise to take customers Beyond Precision.